How to Download Logs from Client Computers

By default, the HomeGuard Server securely and automatically synchronizes its central database with all connected client computers every 20 minutes. This allows administrators to seamlessly review near real-time activity reports.

However, if you need immediate access to the most recent logs, you can manually force a data download from any connected endpoint.

Step 1: Select Target Machines

Log in to the central HomeGuard viewer and navigate to the "Remote Machines" section. Select the specific computer (or computers) you wish to poll for new records.

Tip: To select multiple computers simultaneously, press and hold down the CTRL key while clicking on the desired machine names.

Once selected, click the "Download Records" toolbar button.

Clicking the Download Records button in the HomeGuard Pro toolbar
Initiating a manual log download from selected remote machines.

Step 2: Configure Download Scope

A dialog window will appear allowing you to select specific download options, such as filtering logs by a certain date range to save bandwidth. Choose your parameters and click "Download".

Setting date range parameters in the Download Remote Logs dialog box
Defining the scope of the manual log download.
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